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Categories
Software Support and Training
Empower your team with top-notch software support and training.
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IT Asset Management
Kanban
Dashboard
Calendar
Reporting
Notifications
Overview KanbanPrioritize and track demo and training sessions, increasing efficiency and customer satisfaction.
DashboardProvide real-time insights into the performance of support and training operations, enabling quick decision-making and enhancing overall productivity.
CalendarHelp schedule and manage training sessions, support tickets, and other events, ensuring timely and efficient service delivery.
ReportingIdentify common user issues, track resolution times, and improve training resources for better customer satisfaction.
NotificationsHelp ensure that users are alerted to important updates or changes, leading to better user adoption and a more informed and engaged user base.
OverviewManage product demos and trainings. Help teams stay organized and ensure that all requests are addressed promptly.
Benefits and use cases of software support & training application:
Product Demos
Plan and conduct product demos for potential customers, providing them with a hands-on software experience.
Knowledge Base
Include a comprehensive collection of articles, tutorials, and FAQs to help troubleshoot and resolve issues.
Version control
Keep a record of different software versions and provide support and training for specific versions.
Improved product development
Note customer feedback and suggestions and gain valuable insights for improving software and developing new features.